Questions about our product?
Customer Care

We like to hear from our customers, so if you have any concerns or questions, we are available to answer your questions Monday to Friday from 8:00am to 6:00pm est.

Care of the Envisage™

envisage ChargerThe envisage™ requires minimal care.

To keep your envisage™ vibration working well, charge your product every 48hours for a few hours.
When required, wipe the pads with warm water to keep them clean.

Occasionally a customer will lose a pad, or will ask to replace the pads. Pads only need replacing after 8-12 months. It is easy to buy replacement pads online.

Refund Policy

We are confident and guarantee wonderful facial results when using our envisage™ product, however, if you are not pleased with your facial toning after 3 months, we will refund the full amount minus shipping and handling.


The envisage™ should last a minimum of 1 years. Please keep the envisage™ with the charger in a protective bag when traveling with your item.

We would be happy to answer any questions you have regarding the envisage™ renew product.

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